Your Michif Team at Lii Michif Otipemisiwak Family and Community Services (LMO) is dedicated to providing services that are compassionate, respectful and grounded in our Métis values and traditions of caring for the safety and wellbeing of our children, youth and families. In order for your Michif Team to best support you, we need to be at our best! By completing this survey, you are helping us to be and to do better and to understand “what is the difference that makes difference”.
All responses will be kept confidential.
Art used with permission by Leah Dorion
Aykooshi
FEEDBACK SURVEY
1. WELCOMING - VALUE OF KINDNESS, RESPECT, CARING, LOVE & HUMILITY. 1.1 Upon entering Lii Michif Otipemisiwak Family & Community Services (LMO). On a scale, where 0 is equivalent to "I felt judged and was greeted in a manner that felt cold and uncaring. I felt ignored and invisible" and 10 is equivalent to "while I was anxious and experiencing a level of stress, I was greeted in a warm and welcoming manner that made me (and my child) feel more comfortable"; how would you rate your experience?1.1 What brought you up to that number? What else would you need to see to move your number higher?1.2 Thinking through the Piihtikway Meeting, on a scale where 0 is equivalent to "I am not sure what the purpose of the Piihtikway Meeting was. It was not clear to me why an Elder was present or the relevance of Metis history and/or past child welfare practices impact my family today" and 10 is equivalent to "even though I was anxious about having a social worker and/or other support workers involved with my family, following the Piititkway Meeting I felt less anxious as the staff and Elder made me feel that I, and my children, belong to the Métis Community and that we are not alone"; how would you scale your experience?1.2 What brought you up to that number? What else would you need to see to move your number higher?2. TRANSPARENCY - VALUE OF HONESTY, RESPECT, PATIENCE & COURAGE 2.1 When it comes to understanding why LMO was involved with my family and worried about the safety and/or wellbeing of my child - on a scale, if 0 is equivalent to "I did not understand what the workers were worried about. There were no examples of incidents when my child was found to be unsafe and/or when their wellbeing was at risk. The workers did not recognize my strengths and what I already do to keep my children safe and well", and 10 is equivalent to "while there have been times when I did not fully agree with why the social worker or other support workers were worried about the safety and/or wellbeing of my child, I understood what LMO’s worries were, what workers needed to see from me in order for my child to come home and/or for my file to be closed"; how would you scale your experience?2.1 What brought you up to that number? What else would you need to see to move your number higher?3. YOUR'S AND YOUR CHILD'S VOICE - VALUE OF HONESTY, RESPECT, TOLERANCE & BALANCE 3.1 When it comes to my voice and the voice of my child, on a scale where 0 is equivalent to "I don’t see that my child’s voice or our family’s voice has been included in the plan or the ongoing safety/wellbeing plan and it just doesn’t make any sense", and 10 is equivalent to "the social worker and support workers have blended perspectives on the written work, including my child’s voice and my family’s voice and we can see how we are involved in the ongoing planning"; how would you scale your experience?3.1 What brought you up to that number? What else would you need to see to move your number higher?4. NATURAL SUPPORT NETWORK - VALUE OF LOVE, SHARING, CARING, BALANCE & WAHKOHTOWIN (KINSHIP) 4.1 When it came to helping me keep my children safe and well, LMO required me to identify ‘non-paid’ people that I trust to be part of my plan and on-going safety planning for my children. On a scale, where 0 is equivalent to "my workers did not help me understand the significance of getting people to help me work through the hard stuff – just felt like I had to jump through their hoop to bring people to the table and it wasn’t helpful at all", and 10 is equivalent to "even though bringing a network together was hard, my workers helped me understand the principle of wahkohtowin and how Metis people have always had shared responsibility for taking care of children and how this work with networks will increase the safety and wellbeing of my children over time"; how would you scale your experience?4.1 What brought you up to that number? What else would you need to see to move your number higher?5. HONOURING - VALUE OF STRENGTH, RESPECT, COURAGE, LOVE, CARING & PATIENCE 5.1 With every success and milestone I believe I achieved, on a scale where 0 is equivalent to "I often felt discouraged and that nothing I did was ever good enough for my worker(s). I often felt like giving up because nothing I achieved seemed significant to my worker(s).", and 10 is equivalent to "my worker(s) and the staff at LMO really made me feel recognized and honoured. Even the small things I achieved to help keep my children safe and well were acknowledged"; how would you scale your experience?5.1 What brought you up to that number? What else would you need to see to move your number higher?6. OVERALL EXPERIENCE RECEIVING SERVICES FROM LMO - VALUES OF HONESTY, SHARING, BALANCE 6.1 LMO’s way of working with me by including family, traditional and cultural connections is making a positive difference in my life and in my ability to maintain wellness for myself and my children. On a scale, where 0 is equivalent to "I understand that LMO is trying to change the way Métis/First Nations People experience supports, but I don’t notice anything different", and 10 is equivalent to "while I may not always be satisfied with all the supports and services provided by LMO, I do feel as a Métis/First Nations person, my cultural identity is reflected in the support I received, and this has made a positive impact on my experience and my willingness to participate in the work we are doing together"; how would you scale your experience?6.1 What brought you up to that number? What else would you need to see to move your number higher?Is there anything else you would like us to know?Submit
